Terms & Conditions for AI Agent Employee

Last Updated: March 4, 2025

1. Acceptance of Terms

By accessing or using AI Agent Employee’s website, services, or AI voice agents, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, you should not use our services.

2. Description of Services

AI Agent Employee provides:

  • AI-powered voice agent services
  • Customer interaction solutions
  • Business communication technology

3. User Eligibility

  • Users must be at least 13 years of age
  • Services are primarily designed for businesses in the United States and Canada
  • Commercial use is preferred; personal use is limited

4. User Responsibilities

Users agree to:

  • Provide accurate and current information
  • Maintain the confidentiality of their account credentials
  • Use services only for lawful purposes
  • Not attempt to circumvent security measures
  • Respect intellectual property rights

5. Intellectual Property

Ownership

  • All content, technology, and design of AI Agent Employee are owned by the company
  • Users receive a limited, non-transferable license to use services
  • Unauthorized reproduction or distribution is prohibited

6. AI Voice Agent Usage

Conversation Recording

  • Conversations with AI voice agents may be recorded
  • Recordings will be stored in our CRM system
  • Recordings may be used for:
    • Service improvement
    • Sales follow-up
    • Training AI models

7. Data Usage and Privacy

User Data

  • We collect and process user data as outlined in our Privacy Policy
  • Users can opt-out of marketing communications
  • Data collection includes:
    • Name
    • Email address
    • Phone number
    • IP address
    • Browsing history

8. Cookies and Tracking

We use three types of cookies:

  • Performance Cookies
  • Marketing Cookies
  • Functional Cookies

Users can manage cookie preferences through browser settings.

9. Service Limitations

AI Agent Employee reserves the right to:

  • Modify or discontinue services
  • Refuse service to anyone
  • Change pricing without prior notice
  • Terminate accounts for violation of terms

10. Disclaimer of Warranties

  • Services are provided “as is” and “as available”
  • No guarantee of uninterrupted or error-free service
  • AI interactions are not a substitute for professional advice

11. Limitation of Liability

AI Agent Employee is not liable for:

  • Direct or indirect damages
  • Loss of business or revenue
  • Interruption of service
  • Data loss or corruption

Maximum liability is limited to the amount paid for services.

12. Indemnification

Users agree to indemnify AI Agent Employee against:

  • Claims arising from user’s use of services
  • Violations of these terms
  • Infringement of third-party rights

13. Dispute Resolution

  • Disputes will be resolved through arbitration
  • Governed by laws of the State of Texas
  • Venue for any legal action is Fort Worth, Tarrant County, Texas

14. Modifications to Terms

  • We may update these terms periodically
  • Continued use of services constitutes acceptance of new terms
  • Users are encouraged to review terms regularly

15. Contact Information

For questions about these Terms & Conditions:

16. Severability

If any provision of these terms is found to be invalid, the remaining provisions will continue in full force.

17. Entire Agreement

These Terms & Conditions, together with the Privacy Policy, constitute the entire agreement between the user and AI Agent Employee.

By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.